Small Business Resources: Using Social Media Tools to Grow Your Small Business

August 16, 2012

The first post in my small business series was all about doing your research and the first steps I took to launch my stationery company. I have many different topics in mind for future posts, but wanted to focus first on how you can strategically use social media tools to grow your small business. Prior to launching Happy Cactus Designs, I spent a number of years studying social media platforms in graduate school and implementing strategic plans using social media tools with a number of non-profits and foundations, so I hope I can share some of my wisdom.

These days, it's next to impossible to run a business without some sort of social media presence. With Happy Cactus Designs, I have found that using social media tools is an excellent way to build awareness about my brand, interact with potential and existing customers, and network with colleagues. Here's some of the social media tools/sites I can't live without. 


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- Facebook: With over 900 million active users, Facebook is obviously the dominant social media platform. The day I launched my company's website, I also launched a Facebook page and have watched the number of fans who "like" my page grow over the past eleven months. 

- Twitter: Who knew 140-character messages could be so vital to effectively marketing a company? I've been using the @hapcactus Twitter handle since the day my company launched. I check in with my Twitter stream throughout the day and tweet about my work, communicate with others in the industry, catch up on news (...and the occasional celebrity gossip), and to track trends. 

- Pinterest: While much younger than Facebook and Twitter, Pinterest has been growing by leaps and bounds since it launched a little over two years ago. Pinterest lets you create virtual pinboards for anything you come across on the web. It can be a great place to share your work and find inspiration. 

- LinkedIn: LinkedIn is considered by many to be Facebook's boring little brother. The professional social networking site helps you connect with former and current colleagues and learn more about companies. LinkedIn hosts professional "groups" you can join on different topics related to your industry. These are great forums for asking questions and learning from key influencers in relevant industries. 

I end up using each of these platforms at least once a day (and usually multiple times in any given day) to connect with others, share news, and learn. In the coming weeks, I'm going to focus on each platform in separate posts and share my tips for effectively using each to build your business. What social media tools do you use? Which tools are you curious about learning more about?

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